People

Slide the bar to select your answer.

Organizational Change Readiness:
How receptive is your organization to change, particularly in the context of AI adoption?

Uncertain Highly Resistant Reluctant Neutral Moderately Receptive Highly Receptive

General AI Knowledge and Understanding:
How would you rate the overall level of AI knowledge and understanding among your stakeholders and employees?

Uncertain No Knowledge Limited Knowledge Neutral Moderate Knowledge High Knowledge and Expertise

Skills/Expertise:
Do you have a dedicated team or individuals with expertise in AI technologies and methodologies?

Uncertain No AI Expertise Currently Building Expertise Outsourced Expertise Limited Expertise Skilled Individuals Expert Team

Customer Experience:
Have you identified high level use cases or areas where AI can enhance your customer experience?

Uncertain No Identified Use Cases Exploring Possibilities Limited Use Cases Identified Use Cases Comprehensive Use Cases

Alignment:
How would you rate the level of cross-functional stakeholder alignment for successful AI implementation in your organization?

Uncertain No Alignment Limited Alignment Moderate Alignment Strong Alignment

Process

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Business Value:
Have you identified the key business objectives and outcomes you aim to achieve through AI?

Uncertain No Identified Objectives Exploring Objectives Limited Objectives Partially Defined Objectives Clearly Defined Objectives

Budget:
Are you ready to invest in emerging tech?

Uncertain Not Currently Considering Investment Exploring Investment Options Considering Investment Fully Committed

Risk Assessment and Governance:
Have you identified and evaluated the ethical considerations and potential risks associated with AI?

Uncertain Not Fully Evaluated Exploring Evaluation Limited Evaluation Partially Evaluated Thoroughly Evaluated

Process Optimization:
Have you identified specific business processes that can benefit from AI automation or augmentation?

Uncertain No Identified Processes Exploring Process Identification Limited Identified Processes Partially Identified Processes Identified Key Processes

Change Management Strategy:
Do you have a change management strategy to address the cultural and organizational impact of AI adoption?

Uncertain No Change Management Strategy Exploring Change Management Strategies Limited Change Management Strategy Partial Change Management Strategy Comprehensive Change Management Strategy

Technology

Slide the bar to select your answer.

Trust and Data Governance:
Do you have a data governance framework in place that ensures data quality, integrity, and compliance?

Uncertain No Governance Exploring Governance Options Limited Governance Measures Partial Governance Framework Robust Governance Framework

Data Availability and Accessibility:
Is your data infrastructure organized and accessible for AI purposes?

Uncertain Not Well-Organized and Accessible

Exploring Organization and Accessibility

Limited Organization and Accessibility

Moderately Organized and Accessible

Highly Organized and Accessible

Infrastructure and Scalability:
Is your current IT infrastructure capable of supporting AI workloads
(i.e., model training, natural language processing, recommendation systems, anomaly detection, etc.) and processing large-scale data?

Uncertain Not Capable

Exploring Upgrades

Limited Capability

Moderately Capable

Highly Capable

AI Tooling and Platforms:
Have you and Salesforce evaluated AI offerings and assessed their compatibility with your existing technology stack?

Uncertain Not Evaluated Currently Evaluating Completed Evaluation

Integration and Deployment:
Do you have a plan for piloting, testing, and deploying AI solutions within your organization?

Uncertain No Formal Plan Exploring Planning Options Limited Plan Partial Plan Comprehensive Plan

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